For a healthcare services company, GDI delivered a custom software solution for Workflow Management.
The Challenge
Client Background
The client is a national leader in providing healthcare services and is committed to excellent patient care throughout the organization.
Project Objective:
GDI was engaged to complete major portions of a mission-critical Web Applications development project. The undertaking focused on solutions for Workflow Management, which would enable company leaders to better monitor costs and customers.
The Solution
Technology Employed
Web Development, DreamWeaver, Java, Portico (AJAX web framework)
Project Details:
The client selected GDI for its extensive experience in managing delivery of specialized web applications. The engagement entailed working on sub-projects that included solutions for Workflow Management, Administration of Workflow Management and HIPAA Privacy Laws. As part of the project, a system called Dashboard Auditing was developed for tracking costs, customers and occupancy status of waiting rooms and emergency rooms, in addition to other functionality.
Key responsibilities:
- The GDI team performed an extensive study and analysis of requirements and successfully conceptualized a software solution that met the client’s requirements and surpassed client expectations.
- Our GDI consultant served as a mentor to the development partner’s team, directing project activities and establishing business rules.
- The GDI consultant was lauded for his high level of competency in serving as primary point of contact between the development partner and the client.
- The GDI team designed the project’s critical database that served not only as the prototype during the project visualization stage but also later as the test database.
- GDI realized that defining the milestones for each project deliverable would be paramount in achieving client satisfaction in the long run.
- The GDI team maintained a successful track record of timely deliverables and closely monitored the project progress, providing feedback to the client to build confidence across all stakeholders.
The Results
- The delivered reporting solutions significantly accelerated management information reporting, bringing important control issues to light.
- The client was able to achieve increases in profitability and productivity as a result of this software.