IT Governance Associate Analyst needed in Lansing, MI – full-time, direct hire position

Please send your resume to

Salary offered: $60K + Benefits

This position will be responsible for assisting, coordinating and improving COBIT, ITIL and PMBOK aligned policies and procedures within the Information Technology (IT) Department.

Specific Duties:

  • Promote the benefits of IT Governance
  • Engage IT process owners in regularly scheduled IT governance activities
  • Assist in the performance of annual process maturity/capability assessments
  • Assist in the performance of qualitative and quantitative analysis on IT processes and develop process improvement plans and/or process roadmaps
  • Maintain policy and procedure documentation on a regular basis
  • Conduct education classes and workshops on the value of IT Governance, the tools being used, and each person’s role in the process.
  • Assist internal and external auditors to facilitate audit response and track corrective actions to completion
  • Work with process owners to regularly collect process metrics (KPIs, SLAs) and artifacts that demonstrate process compliance and process improvement, in support of performance management and audit activities
  • Support effective integration between various IT groups by suggesting and driving process improvement through the governance process
  • Educate IT process owners on effective methods to document procedures, policies, job aids, training materials, and other documentation based on approved templates and industry best practices
  • Maintain familiarity with frameworks, operational models, technologies, and compliance issues


Requirements and Qualifications:

  • Bachelor’s degree in Computer Science, Management Information Systems or related field
  • At least 1 year of experience within IT Governance functions (Risk Optimization, Quality, Audits etc.)
  • Experience with IT Service Management principles, processes and methodologies
  • General understanding of best practices in IT infrastructure, Networking, Operations, Information Security, Application Lifecycle Management, Project Management, and Change Management
  • Knowledge of ITIL Framework best practices
  • Knowledge of COBIT Framework best practices
  • Working knowledge of Microsoft Word and Excel
  • Excellent listening skills and a commitment to communicate clearly, completely and in a timely manner
  • Excellent written and verbal communication skills with the ability to interact with various levels in the organization
  • Prefer experience in Microsoft PowerPoint and Viso
  • Prefer ITIL Certified or ISO/IEC Foundation Certification
  • Prefer COBIT Foundation Certification